After the purchase of Roteck air compressor, we request you to fill out Acknowledgment of quality. In the context, you should know the instructions of operating the compressor and its maintenance. Besides, we give 12 months guarantee from the date of delivery or 6 months from the date of debugging. Consumables core of air filter, cooling oil, oil-gas separator and oil filter does not comes under guarantee period.
- Contact us with the reference of number of acknowledgment, if their were any kind of quality problems during the 12 months guarantee period. We would send our executive at your place for repairing the machinery either you sent the defective parts directly to our firm. Besides, this procedure is absolutely free.
- The cost of repair and upkeep of the machinery is accredit by Roteck itself.
- The following reasons are not come under the 12 months guarantee period.
The machinery is set by the engineers of Roteck before the delivery, so the buyer do not make any kind of unauthorized modification. As per the instruction because the functions have reference to the operational conditions and primed time. If there is any fault that occurs after the guarantee period, it will be resolved in most advantageous manner and we only charge for the materials.
- It there is any kind of fault that occurs due to human error which is related to compressor's self-demount and so on.
- Reverse direction fault that occurs due to wrong terminal block.
- Fault due to the self-refit the compressor unit.
- Fault due to the environmental conditions that do not adapt specification.